QUESTIONS YOU MUST HAVE
Product & Craft FAQs
1. What makes HolyThread sarees and suits different from other brands?
Every HolyThread piece is handcrafted by artisans from different corners of India - Banarasi weaves, Chikankari, Kota Doria, Ajrakh, Leheriya, and more. We blend traditional craft with conventional comfort so it’s authentic but easy to wear for women today.
2. Are your products handloom / handmade?
Yes. Our sarees and unstitched suit materials are handwoven or hand block printed by skilled artisans. You’ll see the beauty of heritage crafts in every detail - no machine-made bulk production.
3. What fabrics do you use for unstitched suits?
From breathable Linen, cottons and kota doria for daily wear to regal silks, chanderi, organza, tissue and georgette for weddings. Each product page lists exact fabric, so you can choose what suits your comfort + occasion.
4. Do you sell ready-made/stitched suits?
We specialize in unstitched suits for women to give you freedom to tailor your dream attire. This lets you customize fit, style, and blouse design. We don’t offer stitching yet, but we share stitching guides.
5. How do I identify real Banarasi or Chikankari on your site?
Check product descriptions - we call out “Handloom Banarasi” or “Authentic Lucknowi Chikankari”. We never compromise on quality and work directly with weaving clusters in Varanasi, Lucknow, etc.
Ordering & Sizing FAQs
6. How do I choose the right unstitched suit material size?
All unstitched suits come with standard fabric lengths: ∼2.5m kurta, ∼2.5m bottom, ∼2.25m dupatta. This fits most sizes up to 3XL after stitching. Check “Product Details” on each page.
7. Do you have a size chart for sarees?
Sarees are 5.5m standard + 0.8m-1m blouse piece. Blouse can be stitched to your size. For height/petticoat guidance, see our “Saree Draping Guide” blog.
8. Can I request a specific color or work customization?
We do color dyeing and embroidery customisation for some of fabrics on demand . our collection covers “vibrant hues to sublime pastels”. Shipping & Delivery FAQs
9. How long does delivery take?
We dispatch orders within 5-6 business days. overall includind shipment and deliver time coversa10 working days depending on your location in India. You’ll get tracking info by email/SMS once shipped. (some specific section comes under a dispatch timeline of 12-15 days the detils information is availble with those perticular products on product discription section
10. Do you ship internationally?
Yes. HolyThread ships globally, including USA, Canada, UK, UAE. International delivery takes 15-20 business days. Shipping charges are calculated at checkout based on country.
Returns, Exchange & Quality FAQs
12. What is your return/exchange policy?
If your order doesn’t match specifications or has quality issues, email holythread.mail@gmail.com with order number, photos of the issue, and summary within 48 hours of delivery. We’ll arrange exchange.
13. Do you accept returns if I just don’t like it?
Due to the handcrafted nature, we only accept returns/exchanges for damaged or incorrect items. We recommend checking fabric details, colors, and reading reviews before ordering.
14. How do I contact you for order issues?
Email: holythread.mail@gmail.com or WhatsApp: +91 9119897268. Share order number + tracking receipt for faster help.
Payment & Pricing FAQs
15. What payment methods do you accept?
UPI, Credit/Debit Cards, Net Banking, Wallets, and COD for select pin codes in India. For international orders: Cards + PayPal.
16. Why do handcrafted sarees cost more than machine-made?
Handloom Banarasi or Chikankari can take weeks per piece. You’re paying for artisan skill, pure silk/zari, and a product that lasts generations - not fast fashion.
Occasion & Styling FAQs
17. Which HolyThread saree is best for weddings?
Shop our Designer Wedding Saree Collection. For brides: Banarasi Katan Silk, Tissue. For guests: Khaddi Chiffon, Organza, Tussar Silk. Filter by “Wedding” on site.
18. Can I wear your unstitched suits to office?
Yes. Pick cotton, kota doria, or chanderi unstitched suits in pastels. They’re breathable and give conventional comfort with traditional craft.
19. Do you share styling or draping tips?
Yes. See our blogs: “Saree Draping Styles for 5 Body Types”, “10 Unstitched Suit Styling Ideas”. Follow @holythread on Instagram for blouse designs + dupatta hacks.
Trust & Care FAQs
20-How should I wash and store my Banarasi, Chikankari, or silk products?
Dry clean only for Banarasi, Katan Silk, Chikankari, and Zari work to keep the sheen intact. For cotton, kota doria, and ajrakh: gentle hand wash separately, dry in shade. Always store sarees folded with muslin cloth + neem leaves to avoid moisture. We include a care card in every parcel.
21. Do you have customer reviews and can I trust them?
Yes. Check product pages for photo reviews from real customers. We also encourage #MyHolyThread posts on Instagram. All reviews are from verified purchases only - we don’t allow fake reviews. WhatsApp us +91 9119897268 if you want to talk to a past customer about stitching or drape.
22. What if I need help after delivery - stitching, draping, or blouse ideas?
We don’t disappear after you buy. DM us on Instagram @holythread-india or WhatsApp +91 9119897268 for blouse neckline designs, saree draping idea, or stitching guidance. Our Bengaluru store team also helps customers style their purchases. Your purchase is the start of our relationship.